Question: Describe a time when you had to write instructions to be followed by coworkers or customers. What did you do to ensure you were clear and understood?

Alternative Question Phrasing:

Have you ever written instructions to be followed by employees or customers? What did you do?

Follow-up questions:

Question Type:

Behavioral

Skills:

Abilities:

Other Factors:

Work Activity (Task):

Work Style (Person-Job Fit):

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s critical thinking.
The candidate’s creative thinking.

Red Flags to Watch For:

The candidate’s poor critical thinking skills.
The candidate’s lack of creative thinking skills.

Sample Answer:

N/A

Question Source: Unknown