Question: Describe a time when you changed your work practices, and also made sure the change fit with the wider strategic goals of the department or organization.

Alternative Question Phrasing:

Give me an example of when you had to make a change in your work area. How did you ensure it fitted with the strategic direction of the department or your business function?

Follow-up questions:

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Basic – Science and Logic,Social – Persuasion,Systems Analysis,Systems Evaluation

Abilities:

Cognitive – Deductive Reasoning,Cognitive – Originality,Cognitive – Perceptual Speed

Other Factors:

Big 5 – Openness to Experience (Open Mindedness),Personality-Job Fit,Personality-Organization Fit,Self-Awareness

Work Activity (Task):

Information Input – Inspecting Equipment, Structures, or Materials (for Problem Identification),Information Input – Monitor Processes, Materials, or Surroundings,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Interacting with Others – Selling or Influencing Others,Mental Processes – Developing Objectives and Strategies,Mental Processes – Making Decisions and Solving Problems,Mental Processes – Thinking Creatively (Creativity),Mental Processes – Updating and Using Relevant Knowledge

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Interacting with Upper Management,Interpersonal Relationships – Relationship With Supervisor,Interpersonal Relationships – Work With Work Group or Team (As a member, not a leader),Job Structure – Level of Responsibility (Impact of Decisions on Co-workers or Organization Results)

Work Style (Person-Job Fit):

Adaptability/Flexibility,Analytical Thinking,Initiative,Innovation

Question Frequency

Question Difficulty

What to look for in an answer:

You are looking for the candidate’s efficiency in taking initiatives and working through them to achieve success.
If the candidate clearly focuses on the company’s goal and aligns their actions towards the same.
You are also looking for the candidate’s effective communication skills to put forward the proposed changes in front of the team, upper management.

Red Flags to Watch For:

If the candidate’s response shows they are not open for changes.
If the candidate’s example is too unrealistic to believe.

Sample Answer:

N/A

Question Source: https://www.totaljobs.com/advice/most-common-competency-based-interview-questions