Question: Describe a time when you were going to meet a client for the first time and it was especially important to make a good impression on the client. How did it go and what did you do?

Alternative Question Phrasing:

Follow-up questions:

What preparations did you do?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Basic – Science and Logic

Other Factors:

Direct Job Experience,Personality-Job Fit,Self-Awareness

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Mental Processes – Judging the Value of Things, Services, or People

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Deal With External Customers

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Analytical Thinking

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s organization skills.
The candidate’s professionalism.
The candidate’s logical thinking skills.

Red Flags to Watch For:

The candidate’s poor organization skills.
Answers that show unprofessionalism.
Illogical thinking

Sample Answer:

Whenever I am meeting clients for the first time, I make sure that I do thorough research on their profile. It always work for me in establishing rapport with the client which is very important.

Question Source: Unknown