Question: Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?
Alternative Question Phrasing:
- N/A
Follow-up questions:
- What did you learn from that experience?
Question Details:
Question Type:
Knowledge:
Skills:
Other Factors:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
The candidate’s professionalism in handling customers.
Red Flags to Watch For:
Answers that reveal unprofessionalism.
Sample Answer:
N/A
Question Source:
Unknown