Question: Describe a time when you made a decision that was not popular. How did you communicate and implement your decision?

Alternative Question Phrasing:

Follow-up questions:

How did you handle the resistance to your decision or idea?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Social – Coordination (Adjusting one’s own actions in relation to others),Social – Persuasion

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Personality-Job Fit,Self-Awareness

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Mental Processes – Judging the Value of Things, Services, or People

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Analytical Thinking

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s flexibility and professionalism in handling resistance.

Red Flags to Watch For:

The candidate’s unprofessional ways in handling conflicts.

Sample Answer:

Just last month, I made a decision to alter our game plan in marketing, given the limited resources. Of course, they were against it because we have already started planning. I just explained the benefits and presented the alternative plan. Fortunately, I was able to convince them.

Question Source: https://www.thebalancecareers.com/