Question: Describe a time when you handled a difficult situation with another team or department. What did you do and how was it resolved?
Alternative Question Phrasing:
- Have you handled a difficult situation with another department? How?
Follow-up questions:
- What the take away from that experience?
Question Details:
Question Type:
Skills:
Other Factors:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
The candidate’s professionalism in handling difficult situations.
The candidate’s conflict management skills.
The candidate’s interpersonal skills.
Red Flags to Watch For:
The candidate’s lack of professionalism.
The candidate’s poor interpersonal skills.
Sample Answer:
Once I had a conflict with Finance. There was a misunderstanding with budget. We just talked it out and everything was resolved right away.
Question Source:
https://www.thebalancecareers.com/behavioral-job-interview-questions-2059620