Question: Describe a time when you had to convince senior coworkers and team members that change was necessary or that a new approach would suit better.

Alternative Question Phrasing:

Tell us about a time when you had to convince a senior colleague that change was necessary. What made you think that your new approach would be better suited?

Follow-up questions:

What was that new approach you wanted to propose?
How would this new approach benefit the organization on whole?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Science and Logic,Social – Persuasion,Social – Social Perceptiveness,Systems Analysis

Abilities:

Cognitive – Category Flexibility (Mental Flexibility),Cognitive – Fluency of Ideas (Idea Generation Frequency),Cognitive – Originality,Cognitive – Visualisation

Other Factors:

Practical Intelligence (Street Smarts)

Work Activity (Task):

Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Thinking Creatively (Creativity),Mental Processes – Updating and Using Relevant Knowledge

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Interacting with Upper Management,Interpersonal Relationships – Relationship With Supervisor

Work Style (Person-Job Fit):

Initiative,Innovation

Question Frequency

Question Difficulty

What to look for in an answer:

If the candidate keeps themselves abreast of the latest changes happening in the industry.
If the candidate clearly understands the benefits of new approach.
You are looking for the candidate’s ability to think creatively.
If the candidate doesn’t want to give up if their idea wasn’t honored.

Red Flags to Watch For:

If the candidate feels defeated and discouraged when their approach was not approved.
If the candidate proposes an approach that proves to be more expensive.

Sample Answer:

N/A

Question Source: https://www.totaljobs.com/advice/most-common-competency-based-interview-questions