Question: What would be your advice for a high-street cafe chain that is not doing well and looking for ways to improve?

Alternative Question Phrasing:

A well known high-street cafe chain is doing badly. How do you suggest they improve?

Follow-up questions:

N/A

Question Details:

Question Type:

Knowledge/Skill Based

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Basic – Science and Logic,Basic – Speaking,Complex Problem Solving,Management of Material Resources,Social – Rapport Buiding/Relating and Connecting with others,Social – Service Orientation (Customer Service/Focus),Systems Analysis,Systems Evaluation

Abilities:

Cognitive – Category Flexibility (Mental Flexibility),Cognitive – Information Ordering,Cognitive – Oral Expression,Cognitive – Originality,Cognitive – Perceptual Speed,Cognitive – Problem Sensitivity (Problem Recognition),Cognitive – Speed of Closure (Thinking Speed)

Other Factors:

Candidate Preparedness,Personality-Job Fit,Personality-Organization Fit,Practical Intelligence (Street Smarts)

Work Activity (Task):

Information Input – Gathering Information,Information Input – Identifying Objects, Actions, and Events,Information Input – Monitor Processes, Materials, or Surroundings,Interacting with Others – Innovation Management,Interacting with Others – Provide Consultation and Advice to Others,Interacting with Others – Selling or Influencing Others,Mental Processes – Analyzing Data or Information,Mental Processes – Developing Objectives and Strategies,Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Organizing, Planning, and Prioritizing Work,Mental Processes – Thinking Creatively (Creativity)

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Responsibility for Outcomes and Results of Others,Job Structure – Level of Responsibility (Impact of Decisions on Co-workers or Organization Results)

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Analytical Thinking,Attention to Detail,Handling Ambiguity,Innovation

Question Frequency

Question Difficulty

What to look for in an answer:

If the candidate has done a thorough study on the reasons behind the bad performance.
If the candidate outlines a plan that is innovative and not very expensive.
The consulting skills of the candidate can be assessed with the way they would provide alternatives.
If the candidate backs up logical reasons for their plan and is sure about the success of their plan.

Red Flags to Watch For:

If the candidate’s provides a plan that is vague and looks scattered.
The candidate sounds over confident that they can handle it well if required.

Sample Answer:

N/A

Question Source: https://www.wikijob.co.uk/content/interview-advice/interview-questions