Question: Describe a situation where you had to make a good impression on a customer. How did you do it?
Alternative Question Phrasing:
- N/A
Follow-up questions:
- What was the outcome?
- What did you learn from that experience?
Question Details:
Question Type:
Skills:
Other Factors:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
The candidate’s customer management skills.
The candidate’s interpersonal skills.
Red Flags to Watch For:
The candidate’s poor customer management skills.
The candidate’s poor interpersonal skills.
Sample Answer:
N/A
Question Source:
Unknown