Question: Tell me about a time when you supported a colleague who was struggling.

Alternative Question Phrasing:

Follow-up questions:

What was the outcome?
How did you find the experience?

Question Details:

Question Type:

Behavioral

Skills:

Social – Coordination (Adjusting one’s own actions in relation to others)

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Personality-Organization Fit

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Interacting with Others – Assisting and Caring for Others,Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Mental Processes – Judging the Value of Things, Services, or People

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Responsibility for Outcomes and Results of Others

Work Style (Person-Job Fit):

Approachability,Compassion/Concern for Others

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s concern and empathy for colleagues.
The candidate’s interpersonal skills.

Red Flags to Watch For:

Answers that reveal lack of empathy or concern for colleagues.
The candidate’s poor interpersonal skills.

Sample Answer:

Once a new colleague was struggling with the analysis of reports. I volunteered to help her and explained how it’s done. She was quick to catch up and I was glad to be of help.

Question Source: Unknown