Question: Describe a time when you had to help a coworker with a big mistake they had made. What happened and what did you do?

Alternative Question Phrasing:

Tell me about a time when you had to help a co-worker who had made a bad mistake. What did you do?

Follow-up questions:

Question Details:

Question Type:

Behavioral

Skills:

Basic – Monitoring (Making observations of self and environment),Complex Problem Solving,Social – Coordination (Adjusting one’s own actions in relation to others),Social – Rapport Buiding/Relating and Connecting with others

Other Factors:

Candidate Preparedness,Personality-Job Fit,Personality-Organization Fit,Personality-Team Fit,Self-Awareness

Work Activity (Task):

Interacting with Others – Assisting and Caring for Others,Interacting with Others – Coaching and Developing Others,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Coordinating the Work and Activities of Others,Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Interacting with Others – Provide Consultation and Advice to Others,Mental Processes – Thinking Creatively (Creativity),Mental Processes – Updating and Using Relevant Knowledge

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Work With Work Group or Team (As a member, not a leader)

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Adaptability/Flexibility,Analytical Thinking,Approachability,Attention to Detail,Compassion/Concern for Others

Question Frequency

Question Difficulty

What to look for in an answer:

You are looking for the candidate’s willingness to proactively help the colleague.
If the candidate shows concern for their fellow co-worker and gives specific example of how they helped them and what was the outcome.
If the candidate understands what is best for the company and how they can achieve this by helping their co-worker.

Red Flags to Watch For:

If the candidate does not seem proactive in helping others.
If the candidate has never helped anyone.

Sample Answer:

N/A

Question Source: https://www.jobbankusa.com/interview_questions_answers/