Question: What is your approach to building rapport with people?

Alternative Question Phrasing:

What steps do you take to establish a rapport with others?

Follow-up questions:

Question Details:

Question Type:

Skills:

Basic – Active Listening,Basic – Critical Thinking,Basic – Speaking,Social – Coordination (Adjusting one’s own actions in relation to others),Social – Rapport Buiding/Relating and Connecting with others,Social – Social Perceptiveness

Abilities:

Cognitive – Oral Expression,Cognitive – Perceptual Speed

Other Factors:

Personal Improvement (Growth),Personality-Job Fit,Personality-Organization Fit,Personality-Team Fit,Practical Intelligence (Street Smarts),Rapport Building Question

Work Activity (Task):

Interacting with Others – Assisting and Caring for Others,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Establishing and Maintaining Interpersonal Relationships

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others,Interpersonal Relationships – Frequency of Contact With Others,Interpersonal Relationships – Relationship With Subordinates,Interpersonal Relationships – Relationship With Supervisor,Interpersonal Relationships – Work With Work Group or Team (As a member, not a leader)

Work Style (Person-Job Fit):

Adaptability/Flexibility,Analytical Thinking,Approachability,Compassion/Concern for Others,Cooperation,Humility,Social Orientation (Work Alone vs Group Work)

Question Frequency

Question Difficulty

What to look for in an answer:

You are looking for the specific methods the candidate will use to build trust and rapport with other people.
If the candidate narrates examples of how their methods have been successful in building rapport with people in the past.
If the candidate understands how, by building trust and rapport they can create a positive environment at work.

Red Flags to Watch For:

If the candidate does not seem to be to approachable and can’t seem to initiate a conversation.

Sample Answer:

N/A

Question Source: https://www.jobbankusa.com/interview_questions_answers/