Question: Describe a time when you helped a colleague improve their work effectiveness.

Alternative Question Phrasing:

Follow-up questions:

What was the outcome?
How did you feel after helping?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Social – Coordination (Adjusting one’s own actions in relation to others),Social – Social Perceptiveness

Other Factors:

Personality-Organization Fit,Personality-Team Fit

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Interacting with Others – Assisting and Caring for Others,Mental Processes – Judging the Value of Things, Services, or People

Work Style (Person-Job Fit):

Approachability,Patience

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s interpersonal skills.
The candidate’s concern for co-workers and willingness to help.

Red Flags to Watch For:

The candidate’s poor interpersonal skills.
The candidate’s apathy towards co-workers.

Sample Answer:

Once I mentored a new comer who was struggling with report generation. I spent hours helping him understand and learn the system. It feels good to help others.

Question Source: Unknown