Question: Describe a time when you showed a client or customer that their perspectives or points of view were valued?

Alternative Question Phrasing:

N/A

Follow-up questions:

What was the outcome?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Monitoring (Making observations of self and environment),Basic – Science and Logic,Social – Rapport Buiding/Relating and Connecting with others,Social – Social Perceptiveness

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Interacting with Others – Communicating with Persons Outside Organization,Mental Processes – Judging the Value of Things, Services, or People

Work Style (Person-Job Fit):

Analytical Thinking

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s logical thinking.

Red Flags to Watch For:

Answers that reveal illogical thinking.

Sample Answer:

N/A

Question Source: Unknown