Question: If you were tasked with improving customer service, what’s the first thing you would do?
Alternative Question Phrasing:
- N/A
Follow-up questions:
- How will you prioritize tasks?
Question Details:
Question Type:
Skills:
Other Factors:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
The candidate’s organization skills.
The candidate’s customer management skills.
Red Flags to Watch For:
The candidate’s poor organization skills.
Answers that reveal poor customer management skills.
Sample Answer:
N/A
Question Source:
Unknown