Question: Describe a time when you got very frustrated at work. What happened and how did you handle it?

Alternative Question Phrasing:

Tell me about a time you got totally fed up on the job. What did you do after that?

Follow-up questions:

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Social – Coordination (Adjusting one’s own actions in relation to others),Systems – Judgment and Decision Making

Abilities:

Cognitive – Problem Sensitivity (Problem Recognition)

Other Factors:

Personal Improvement (Growth),Practical Intelligence (Street Smarts)

Work Activity (Task):

Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Mental Processes – Analyzing Data or Information,Mental Processes – Making Decisions and Solving Problems

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Relationship With Subordinates,Interpersonal Relationships – Relationship With Supervisor,Interpersonal Relationships – Responsibility for Outcomes and Results of Others,Job Structure – Level of Responsibility (Impact of Decisions on Co-workers or Organization Results),Job Structure – Structured versus Unstructured Work

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Adaptability/Flexibility,Analytical Thinking,Handling Ambiguity,Initiative,Patience,Stress Tolerance

Question Frequency

Question Difficulty

What to look for in an answer:

You are looking for the candidate’s ability to accept their mistakes gracefully and try their best to resolve it.
If the candidate knows why their situation became so stressful.

Red Flags to Watch For:

If the candidate blames either others for getting into the situation.

Sample Answer:

N/A

Question Source: https://www.jobbankusa.com/interview_questions_answers/