Question: Imagine this scenario: A manager from another department has alerted you to the fact that their department will be issuing changes to their work processes. Although you somewhat agree with these changes, you realize that these changes will significantly increase your workload. What do you do?

Alternative Question Phrasing:

When changes occur in the company organization, that you think will make your workload unreasonably heavier in the long term, what is your reaction?

Follow-up questions:

N/A

Question Details:

Question Type:

Situational

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Basic – Science and Logic,Complex Problem Solving,Systems – Judgment and Decision Making,Systems Analysis

Abilities:

Cognitive – Category Flexibility (Mental Flexibility),Cognitive – Originality,Cognitive – Problem Sensitivity (Problem Recognition),Cognitive – Speed of Closure (Thinking Speed)

Other Factors:

Big 5 – Agreeableness,Big 5 – Openness to Experience (Open Mindedness),Candidate Preparedness,Personal Improvement (Growth),Personality-Job Fit,Personality-Organization Fit,Practical Intelligence (Street Smarts)

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Mental Processes – Analyzing Data or Information,Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Making Decisions and Solving Problems,Mental Processes – Thinking Creatively (Creativity),Mental Processes – Updating and Using Relevant Knowledge

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others,Interpersonal Relationships – Relationship With Subordinates,Interpersonal Relationships – Relationship With Supervisor,Job Structure – Freedom to Make Decisions,Job Structure – Frequency of Decision Making,Job Structure – Structured versus Unstructured Work

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Adaptability/Flexibility,Analytical Thinking,Assertiveness/Courage,Attention to Detail,Initiative,Risk Tolerance,Stress Tolerance

Question Frequency

Question Difficulty

What to look for in an answer:

You are looking for the candidate’s thought process towards making themselves ready for the possible heavy workload.
If the candidate feels excited about this possible risk and already comes up with some options on how they would work through the situation.

Red Flags to Watch For:

If the candidate believes in going with the flow and does not have a plan on top of the mind to deal with the situation.

Sample Answer:

N/A

Question Source: https://www.jobbankusa.com/interview_questions_answers/