Question: What is your approach to keeping in touch with customers, and updating them on offers that they may be interested in?
Alternative Question Phrasing:
- Do you regularly keep in touch with customers? How do you tell customers about new products and updates?
Follow-up questions:
- Why do you use this method?
- How has this method worked for you?
- What are the benefits of doing this way?
- Is this the only method you use?
Question Details:
Question Type:
Knowledge:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
You are looking to understand the interviewee’s skills in customer relations.
Red Flags to Watch For:
if the interviewee has a poor understanding of keeping in touch with customers, it is a red flag.
Sample Answer:
N/A
Question Source:
https://www.jobbankusa.com/interview_questions_answers/