Question: Are there any changes you think should happen in your current or previous department or organization to improve efficiency or effectiveness at work? What would the changes be and why?

Alternative Question Phrasing:

What are the methods and systems you think should be changed in your current organization to achieve higher efficiency at work? How? Why?

Follow-up questions:

What resources are needed to implement the change(s)?

Question Details:

Question Type:

Knowledge/Skill Based,Traditional

Knowledge:

Management

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Management of Financial Resources,Management of Material Resources,Management of Personnel Resources,Management of Time,Social – Coordination (Adjusting one’s own actions in relation to others),Systems – Judgment and Decision Making

Abilities:

Cognitive – Category Flexibility (Mental Flexibility),Cognitive – Flexibility of Closure (Pattern Detection),Cognitive – Problem Sensitivity (Problem Recognition)

Other Factors:

Big 5 – Agreeableness,Big 5 – Conscientiousness (Work Ethic),Personal Improvement (Growth)

Work Activity (Task):

Information Input – Estimating Characteristics of Objects, Events, or Information,Interacting with Others – Monitoring and Controlling Resources,Mental Processes – Developing Objectives and Strategies,Mental Processes – Evaluating Compliance with Standards,Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Making Decisions and Solving Problems,Work Output – Quality Improvement

Work Style (Person-Job Fit):

Adaptability/Flexibility,Analytical Thinking,Attention to Detail,Innovation

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s ability to identify area(s) for improvement. Answers that reveal flexibility and adaptability in order to achieve excellence.
The candidate’s ability to handle feedback constructively.

Red Flags to Watch For:

Answers that reveal an inability to adapt to change.
Thinking highly of himself/herself, unwillingness to acknowledge area(s) for improvement.
The candidate’s defensiveness.

Sample Answer:

I take feedback constructively. I make sure that I listen to my staff who might have better ideas in improving the way we do things.
As soon as we have identified area(s) for improvement in my department, I make sure to make the necessary adjustments. Everything must be aligned to corporate goals.

Question Source: https://www.jobbankusa.com/interview_questions_answers/