Question: Describe a time when a coworker needed your guidance. What did you do?

Alternative Question Phrasing:

How do you perform when others need your guidance in a business crisis?

Follow-up questions:

How did you feel at that time?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Monitoring (Making observations of self and environment),Social – Coordination (Adjusting one’s own actions in relation to others),Social – Instructing (Teaching)

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Personality-Organization Fit

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Interacting with Others – Provide Consultation and Advice to Others,Mental Processes – Judging the Value of Things, Services, or People

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others

Work Style (Person-Job Fit):

Adaptability/Flexibility,Compassion/Concern for Others,Patience

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s willingness to help others for the good of the company.

Red Flags to Watch For:

The candidate’s negative attitude when it comes to assisting/helping others.
The candidate’s flexibility when assisting others.

Sample Answer:

I am always willing to help my newly-hired colleagues, as long as it will not hamper with my deliverables. I was once new to the organization so I know how it feels.
If it’s a crisis, I will think of what’s good for the company and if my assistance is needed, I will be more than willing.

Question Source: https://www.jobbankusa.com/interview_questions_answers/