Question: What is your approach to handling a heavy workload where the stress might be getting to you or where emotions might be running high?

Alternative Question Phrasing:

How do you handle a situation where the workload is beginning to be too much and your emotions start to be involved in the situation?

Follow-up questions:

Why did you choose that course of action?

Question Details:

Question Type:

Knowledge/Skill Based

Skills:

Basic – Monitoring (Making observations of self and environment)

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Personality-Job Fit,Personality-Organization Fit

Work Context (Person-Job/Team/Org Fit):

Job Structure – Work/Life Balance,Physical Work Conditions

Work Style (Person-Job Fit):

Adaptability/Flexibility,Dependability,Stress Tolerance

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s stress management skills.
The candidate’s ability to handle stressful situations.
The candidate’s dependability even during stressful situations.

Red Flags to Watch For:

The candidate’s immaturity in handling stressful situations.

Sample Answer:

Whenever I’m faced with situations like this, I make sure that I take a breather and look at the positive side. That I’m doing it for the company. If it becomes too much, I will raise the concern to my immediate superior so he/she will be aware.

Question Source: https://www.jobbankusa.com/interview_questions_answers/