Question: To your knowledge, how familiar are you with the change management process? Give us a rundown of what you know.

Alternative Question Phrasing:

Are you familiar with the Change Management process? How would you request a change from your manager? Give us an example using the checklist of 7 Rs.

Follow-up questions:

Have you ever had a situation at work where you were requested to change a work process?
Can you talk about the 7’Rs’ of change management?
How would you manage risks in change management?
How do you take charge of the change?
How do you make sure the changes stick?
How do you overcome stakeholder’s objections to change?

Question Details:

Question Type:

Knowledge/Skill Based

Knowledge:

Management

Skills:

Management of Financial Resources,Management of Material Resources,Management of Personnel Resources,Systems – Judgment and Decision Making

Other Factors:

Executive Level,Management Level

Work Activity (Task):

Interacting with Others – Change Management,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Coordinating the Work and Activities of Others,Interacting with Others – Monitoring and Controlling Resources,Mental Processes – Analyzing Data or Information,Mental Processes – Developing Objectives and Strategies,Mental Processes – Scheduling Work and Activities (Rostering),Work Output – Quality Improvement

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others,Interpersonal Relationships – Responsibility for Outcomes and Results of Others

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Adaptability/Flexibility,Handling Ambiguity,Leadership/Command

Question Frequency

Question Difficulty

What to look for in an answer:

This is a general questions to learn more about the interviewee’s change management knowledge and experience.

Red Flags to Watch For:

Red flags are if the interview does not know the change management process.

Sample Answer:

N/A

Question Source: https://resources.workable.com/interview-questions/