Question: Describe a time when you had difficulty convincing your team or colleagues to change their work goals or work process. What was the context and what happened in the end?

Alternative Question Phrasing:

Describe a time when you struggled to persuade your team to modify your goals or delegate tasks differently. What happened?
Tell us about a time you initially could not change your team’s mind regarding a work process improvement. What was the situation and what did you do?

Follow-up questions:

Why do you think it happened?
What did you learn from this experience?
How did you convince them?
What were your team’s objection or reason for resisting change?

Question Details:

Question Type:

Situational

Skills:

Management of Personnel Resources,Social – Persuasion,Social – Social Perceptiveness

Abilities:

Cognitive – Problem Sensitivity (Problem Recognition)

Other Factors:

Personality-Team Fit,Practical Intelligence (Street Smarts)

Work Activity (Task):

Interacting with Others – Change Management,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Interpreting the Meaning of Information for Others (Informing),Interacting with Others – Selling or Influencing Others,Mental Processes – Making Decisions and Solving Problems

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others,Interpersonal Relationships – Work With Work Group or Team (As a member, not a leader)

Work Style (Person-Job Fit):

Assertiveness/Courage,Cooperation,Handling Ambiguity

Question Frequency

Question Difficulty

What to look for in an answer:

Look for teamwork skills, persuasion skills, self-awareness, continuous improvement, problem-solving skills, and communication skills.

Red Flags to Watch For:

Look out for no social awareness, poor communication, and poor problem-solving skills

Sample Answer:

N/A

Question Source: https://resources.workable.com/interview-questions/