Question: What metrics can you use to assess risk in a change management setting?

Alternative Question Phrasing:

How would you assess risk when implementing change management?

Follow-up questions:

Assume that the risk is in regards to: Health & Safety / Privacy and Confidentiality / Employee Burnout / Financial Risks
What would you measure?
How would you measure it?
Why do you want to measure these factors?
Do you think these measures will effectively capture all the risks involved?

Question Details:

Question Type:

Skills:

Basic – Critical Thinking,Management of Financial Resources,Management of Material Resources,Management of Personnel Resources,Systems Evaluation

Abilities:

Cognitive – Deductive Reasoning,Cognitive – Flexibility of Closure (Pattern Detection),Cognitive – Inductive Reasoning,Cognitive – Problem Sensitivity (Problem Recognition)

Work Activity (Task):

Information Input – Estimating Characteristics of Objects, Events, or Information,Information Input – Identifying Objects, Actions, and Events,Information Input – Inspecting Equipment, Structures, or Materials (for Problem Identification),Interacting with Others – Change Management,Mental Processes – Evaluating Compliance with Standards,Work Output – Process Management,Work Output – Quality Improvement

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Responsible for Others’ Health and Safety,Job Structure – Level of Responsibility (Impact of Decisions on Co-workers or Organization Results)

Work Style (Person-Job Fit):

Analytical Thinking

Question Frequency

Question Difficulty

What to look for in an answer:

Look for change management skills and health and safety skills in the interviewee. They should either already know where to look for risks or be able to talk about setting up a system to capture risk reporting.

Red Flags to Watch For:

A red flag is if the interviewee has no knowledge of change management or risk management, or if they have an unrealistic idea of risk management.

Sample Answer:

N/A

Question Source: https://resources.workable.com/interview-questions/