Question: Imagine this scenario: You are in a sales related conversation with a potential customer. The potential customer then challenges you by saying that your competitors offer a better price for the same product. How will you respond to this statement?
Alternative Question Phrasing:
- How would you reply to a potential customer who claims that our competitors offer better prices?
Follow-up questions:
- What approach would you take?
- Why would you choose to respond this way?
- What other ways could you respond?
- What if the customer continues to insist?
Question Details:
Question Type:
Knowledge:
Abilities:
Other Factors:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
Look for selling and persuasion skills, and customer service skills.
Red Flags to Watch For:
Look out for poor sales skills, the inability to be persuasive, and poor customer service.
Sample Answer:
N/A
Question Source:
https://resources.workable.com/interview-questions/