Question: What are the common reasons why people resist change and how you can overcome this resistance?
Alternative Question Phrasing:
- Mention a few reasons why people resist change. How can you ensure that all processes and decisions are transparent within the organization?
- What is your approach to dealing with the usual reasons why people resist change in the workplace?
Follow-up questions:
- How do you know if you methods are effective?
- Why would you use this method?
- If people continue to resist, what would you do?
- If your initial approach does not work, will you change tactics, and what would you change them to?
- How would you execute or deliver this method or approach?
Question Details:
Question Type:
Knowledge:
Skills:
Other Factors:
Work Activity (Task):
Interacting with Others – Assigning Tasks to Others (Delegation and Direction),Interacting with Others – Change Management,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Coordinating the Work and Activities of Others,Interacting with Others – Developing and Building Teams,Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Interacting with Others – Innovation Management,Interacting with Others – Interpreting the Meaning of Information for Others (Informing),Interacting with Others – Monitoring and Controlling Resources,Interacting with Others – Performance Management (Guiding, Directing, and Motivating Subordinates),Interacting with Others – Selling or Influencing Others,Interacting with Others – Training and Teaching Others
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
Look for how familiar the interviewee is with methods of persuading people to change in regards to change management. You want to see what strategies and tactics the interviewee knows, how and when to use them, and how they will know their methods are working or when to change them in order to achieve successful change.
Red Flags to Watch For:
A red flag is if the interviewee only knows one way of dealing with change resistance, and will only stick with that one way even if it does not work.
Sample Answer:
N/A
Question Source:
https://resources.workable.com/interview-questions/