Question: Describe a time when your team felt demoralised and you managed to encourage or motivate them.

Alternative Question Phrasing:

Tell me about a time when you and your whole team were demoralized for some reason. What do you do to raise spirits?

Follow-up questions:

Why did you choose that strategy or approach?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Social – Coordination (Adjusting one’s own actions in relation to others)

Other Factors:

Personality-Job Fit,Personality-Organization Fit

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Mental Processes – Judging the Value of Things, Services, or People

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others

Work Style (Person-Job Fit):

Adaptability/Flexibility,Analytical Thinking,Compassion/Concern for Others

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s ability to motivate others.

Red Flags to Watch For:

Apathy towards others.
The candidate’s inability to encourage others.

Sample Answer:

During the pandemic, a lot of people were laid off. Those who were left had to absorb the extra work due to the lack of manpower. I initiated the setting up of an appreciation wall where we can post notes or letters of encouragement for each other. It helped them cope.

Question Source: https://www.jobbankusa.com/interview_questions_answers/