Question: Describe a time when you used your negotiating skills that resulted to a win-win situation for all parties.

Alternative Question Phrasing:

When was the last occasion that you had to use your negotiating skills to bring about a resolution that was in everyone’s best interest?

Follow-up questions:

How did you feel knowing that you have resolved the issue?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Social – Coordination (Adjusting one’s own actions in relation to others),Social – Negotiation,Social – Persuasion

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Personality-Job Fit,Personality-Organization Fit

Work Activity (Task):

Interacting with Others – Resolving Conflicts and Negotiating with Others (Conflict Management),Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Making Decisions and Solving Problems

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Adaptability/Flexibility,Patience

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s negotiation and persuasive skills.

Red Flags to Watch For:

The candidates lack of persuasive skills.

Sample Answer:

I believe that persuasion is important because it helps people take actions that will actually be beneficial. I dealt with a colleague who was always late in submitting a report that I need. When I explained to her that it would be to the benefit of our department if we provide reports earlier, she started doing her best to always submit before the deadline.

Question Source: https://www.jobbankusa.com/interview_questions_answers/