Question: Describe a time when you saw a problem from another person’s point of view. What was the context and how different was their perspective to yours?
Alternative Question Phrasing:
- When faced with a problem do you ever view it from the other person’s point of view? Can you give me a recent example?
Follow-up questions:
- How do you manage conflicting views?
Question Details:
Question Type:
Abilities:
Other Factors:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
The candidate’s people or interpersonal skills.
The candidate’s ability to handle opposing views.
Red Flags to Watch For:
The candidate’s lack of people or interpersonal skills.
The candidate’s unprofessionalism in handling opposing views.
Sample Answer:
There was a time when I investigated why we were having delays in report generation. I later found out that a defective monitor was the culprit when at first I thought it was the fault of the person preparing the reports. It would be beneficial to look at different ‘angles’ when solving a problem or issue. That way, you are dealing with the root cause of the problem.
Question Source:
https://www.jobbankusa.com/interview_questions_answers/