Question: Describe a time when you introduced a new process or idea that was different from the usual way of doing things. How was your new idea received and how did it work out in the end?

Alternative Question Phrasing:

Have you had to introduce a new policy or idea that departed from the customary way of doing things? What approach did you take to gain cooperation? How did it work out?

Follow-up questions:

How did you sell the idea to your direct superior?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Social – Negotiation,Social – Persuasion,Social – Social Perceptiveness

Other Factors:

Personality-Organization Fit

Work Activity (Task):

Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Making Decisions and Solving Problems

Work Style (Person-Job Fit):

Analytical Thinking,Initiative

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s creativity.
The candidate’s negotiation skills.

Red Flags to Watch For:

The candidate’s lack of creativity.
The candidate’s poor negotiation skills.

Sample Answer:

There was a time when I proposed to involve the interns in a major project even though my colleagues, even my boss were all against it. I suggested that we give it one week. To cut the story short, the interns delivered more than what’s expected.

Question Source: Unknown