Question: Tell me about an occasion when your schedule was upset by unforeseen circumstances. What happened and what did you do?

Alternative Question Phrasing:

Follow-up questions:

How did you feel after what happened?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Complex Problem Solving

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Personality-Job Fit

Work Activity (Task):

Mental Processes – Making Decisions and Solving Problems,Mental Processes – Thinking Creatively (Creativity)

Work Style (Person-Job Fit):

Adaptability/Flexibility,Analytical Thinking

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s professionalism.
The candidate’s flexibility and adaptability.
The candidate’s analytical and critical thinking skills.
The candidate’s problem-solving skills.

Red Flags to Watch For:

The candidate’s unprofessionalism.
The candidate’s lack of flexibility and failure to adapt.
The candidate’s poor analytical and critical thinking skills.
The candidate’s poor problem-solving skills.

Sample Answer:

Once we had a company event that was affected by the weather. We had to improvise and moved the set-up everything indoors. Good thing there’s an alternative venue available.

Question Source: Unknown