Question: How did you gain the technical knowledge you needed to sell your current or previous employer’s product line?

Alternative Question Phrasing:

Follow-up questions:

How long did it take you to gain the said knowledge?

Question Details:

Question Type:

Knowledge/Skill Based

Skills:

Basic – Monitoring (Making observations of self and environment)

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Direct Job Experience,Personality-Job Fit,Personality-Organization Fit,Self-Awareness

Work Activity (Task):

Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Updating and Using Relevant Knowledge

Work Style (Person-Job Fit):

Adaptability/Flexibility,Independence

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s selling skills.
The candidate’s flexibility and adaptability.

Red Flags to Watch For:

The candidate’s poor selling skills.
The candidate’s lack of flexibility and inability to adapt.

Sample Answer:

In my current job, the onboarding process would take 2 weeks for the actual orientation and another 2 weeks to apply what we have learned. I would say after a month, I am equipped with all the knowledge, skills, and competencies needed. I studied the products and services that we offer very well.

Question Source: Unknown