Question: When you are learning to sell a specific product or service, what do you find the easiest and hardest way to learn about the product or service?

Alternative Question Phrasing:

Follow-up questions:

What do you do when you are challenged in studying a new product or service that’s not easy to learn?

Question Details:

Question Type:

Skills:

Basic – Active Learning,Basic – Monitoring (Making observations of self and environment),Social – Coordination (Adjusting one’s own actions in relation to others)

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Direct Job Experience,Personality-Job Fit,Personality-Organization Fit,Self-Awareness

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Mental Processes – Analyzing Data or Information,Mental Processes – Judging the Value of Things, Services, or People

Work Style (Person-Job Fit):

Adaptability/Flexibility

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s learning ability.
The candidate’s flexibility and adaptability when learning new things.

Red Flags to Watch For:

The candidate’s lack of flexibility and failure to adapt.

Sample Answer:

The memorization part may be challenging but I make sure I study the product or service very well, anticipating questions from prospective customers. The easiest part is learning the spiels since I am already an experienced sales person.

Question Source: Unknown