Question: Describe a time when you managed to persuade someone by using your written communication skills.

Alternative Question Phrasing:

Tell us about a time when you used written communication to successfully influence someone.

Follow-up questions:

Why did you choose written communication in this situation?
How did you go about structuring your writing?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Writing,Social – Persuasion,Social – Rapport Buiding/Relating and Connecting with others

Abilities:

Cognitive – Written Expression

Other Factors:

Direct Job Experience,Personality-Job Fit,Personality-Organization Fit

Work Activity (Task):

Interacting with Others – Selling or Influencing Others,Mental Processes – Thinking Creatively (Creativity)

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Letters and Memos,Interpersonal Relationships – Online Text Chat

Question Frequency

Question Difficulty

What to look for in an answer:

First of all, was written communication required in the example the candidate has chosen.
Has the candidate emphasized on the importance of tone and clarity of thoughts.
If the candidate’s story had a desired end result.

Red Flags to Watch For:

The candidate failed to explain why written communication was even needed in the situation.
The structuring patterns wasn’t clear with bits and pieces here and there.

Sample Answer:

N/A

Question Source: https://www.totaljobs.com/advice/most-common-competency-based-interview-questions