> As a marketer, what would be your approach to implementing your ideas to improve your product or service?
> Describe a time when a subordinate or direct report came to you with a complaint. What did you do and what was the outcome?
> Describe a time when you had to gain the cooperation of a group of people which you have little or no authority over. What was the context and how did you handle it?
> Imagine this scenario: You have been assigned to prepare and present a business case for an improvement project. What are the major steps you would take to work through this?
> Describe a time when your immediate attention was required on a technical issue. What steps did you take to troubleshoot and resolve the problem?
> As a manager, what did you do to help your subordinates set performance objectives in the past year?
> Describe a time when you tested a new strategy. How did you propose this strategy to others and what were the results?
