> Describe a time when you, as a manager, had to deliver bad news to your team. What happened and how did you deliver the news?
> Imagine this scenario: You are talking to a customer over the phone when another customer walks into your store. You are the only staff member present at the time. What do you do?
> Describe a time when you conformed to a process or policy even though you did not agree with it. What happened and why?
> What is your approach to keeping up the pace and standards of your day-to-day work while also working on a long-term project?
