> Describe a time when you managed to persuade a reluctant or antagonistic customer to switch to your product or service.
> Describe a time when you effectively delegated a complex assignment to your coworkers. What was the assignment and how did you communicate it?
> Imagine this scenario: Your manager has come to you at the start of your work day and assigned you the difficult task of doing twenty [blank] by the end of the work day. What do you do or how would you respond?
> Describe a time when you had to compromise on work matters with someone else. What happened and what was the end result?
