> What are/were the limits of authority in your current or previous job? Did you ever find it necessary to go beyond them?
> Describe a time when you tried something but ultimately failed. How did you handle the experience and what did you learn?
> Describe a time when you disagreed with some policies, procedures, or rules at your previous or current workplace. What did you do about it?
> When you are given a number of tasks to do in a given work day, how do you prioritize and organize to ensure you complete the tasks to a good standard and on time?
> What is your approach to situations where you are confronted by angry or dissatisfied customers? How would you calm them down or resolve their issues?
> In your opinion, how much of your work time is spent in strategic activities such as goal setting and planning?
