> Give me an example of a time you were able to be creative with your work. What was exciting or difficult about it?
> Describe a time when you had to deal with an irate customer. What did you do and what happened in the end?
> In your opinion, what key competency or skill, which you have, that you will be able to apply at this job?
> Tell me about a time you were dissatisfied in your work. What could have been done to make it better?
> Describe a time when you inherited a customer or took over a client account from a coworker. What did you do to establish rapport and trust with the customer?