> Describe a time when you have to rely only on verbal information from someone else to complete a task.
> Imagine this scenario: You are dealing with an angry customer. The customer demands to speak to your manager without specifying their issue or problem. What do you do?
> Describe a time when you misunderstood someone else’s verbal instructions. What happened and how did you handle it?
> Describe a time when you used your communication skills to draw out differing opinions from a group of people and at the same time, avoid groupthink.
> What is your approach to handling feedback that other people are having difficulty communicating with you?
> Describe a time when you had an argument with a colleague. What happened and how did you handle it?
