> What is your approach to turning down a customer’s order or request, due to unforeseen circumstances? What would you say and how would you say it?
> What is your approach to decision making if the decision had to be made immediately due to time constraints?
> Describe a time when you had an argument with a colleague. What happened and how did you handle it?
> Describe a time when you had to convince different stakeholders who had their own agendas to agree on one idea. How did you manage it?
> Describe a time when you were in selling situation and it was important to obtain good information to make the sale. What happened and what did you do?
> Describe a time when you realized your initial sales approach was not working and you had to try a different method. What did you do?
> When implementing workplace changes, what is your approach to dealing with the phrase “that’s how things are done around here”?