> Describe a time when you came up with an idea for work that resulted in benefits for you or your team. What was the idea and how did you know it was a good idea?
> Describe a time when you had to help a customer deal with an issue with a product or service that they bought from your company.
> How would you make sure that your team is clear on how your team’s work impacts and is connected to work in other departments?
> Name three typical reasons as to why change management often fails. How would you avoid these from happening?
> Describe an aspect of yourself or a trait that you have that others may be surprised to know about you.
> Describe a time when you changed your work practices, and also made sure the change fit with the wider strategic goals of the department or organization.
> Describe a time when you worked on a project that needed input and buy-in from other teams and departments. How did you approach the situation or persuade the stakeholders?
