Question: Describe a time when a large change happened to your usual work processes or work environment. How did you handle it?

Alternative Question Phrasing:

Tell me about a time when you experienced a major change to your normal work practices. How did you handle it?
Describe a time when there was a fundamental change in the way things were done in your workplace. What was your response towards it?

Follow-up questions:

Do you welcome change? Why or why not?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Active Learning,Basic – Monitoring (Making observations of self and environment)

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Big 5 – Openness to Experience (Open Mindedness),Direct Job Experience,Personality-Job Fit,Personality-Organization Fit

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Mental Processes – Judging the Value of Things, Services, or People,Work Output – Process Management,Work Output – Quality Improvement

Work Style (Person-Job Fit):

Adaptability/Flexibility,Analytical Thinking,Innovation,Social Orientation (Work Alone vs Group Work)

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s openness to change.
The candidate’s flexibility.

Red Flags to Watch For:

The candidate’s inability to handle change.
When the candidate is not flexible enough to be open to change.

Sample Answer:

Change is inevitable. It is the only thing constant in this world. For me, change is necessary to achieve greatness. Although it is hard sometimes because you get out of your comfort zone. Like there was a time when we all had to learn a new system to work efficiently. I just kept an open mind and embraced the change.

Question Source: https://www.jobbankusa.com/interview_questions_answers/