Question: Describe a time when one of your subordinate had a performance or disciplinary problem. How did you handle it?

Alternative Question Phrasing:

Follow-up questions:

What was the outcome?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Complex Problem Solving,Social – Social Perceptiveness

Abilities:

Cognitive – Category Flexibility (Mental Flexibility)

Other Factors:

Management Level,Personality-Job Fit,Personality-Organization Fit

Work Activity (Task):

Mental Processes – Judging the Value of Things, Services, or People

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Adaptability/Flexibility,Analytical Thinking

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s leadership skills.
The candidate’s management skills.

Red Flags to Watch For:

The candidate’s poor management and leadership skills.

Sample Answer:

Once I had a subordinate who was always late. He was suspended for a time due to habitual tardiness. I had a heart to heart talk with him and explained that if he wants to become a manager someday, he needs to fix his work habits. He explained that he had insomnia and had difficulty sleeping at night that’s why he would wake up late all the time. I advised him to go see a specialist. He did and after he got cured, he was never late again.

Question Source: Unknown