Question: Describe a time when you had to communicate with another person who did not like you personally. How did you handle the situation and how did they respond?

Alternative Question Phrasing:

Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa).

Follow-up questions:

How is your relationship to this person now?
Do you think your strategy or what you did was effective?
What happened in the end?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Active Listening,Basic – Speaking,Social – Rapport Buiding/Relating and Connecting with others

Abilities:

Cognitive – Oral Comprehension,Cognitive – Oral Expression

Other Factors:

Big 5 – Neuroticism (Emotion Regulation),Personality-Team Fit

Work Activity (Task):

Interacting with Others – Establishing and Maintaining Interpersonal Relationships

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Deal With Unpleasant or Angry People,Interpersonal Relationships – Face-to-Face Discussions

Work Style (Person-Job Fit):

Approachability,Cooperation,Human Equity (Opposite of Discrimination),Self Control

Question Frequency

Question Difficulty

What to look for in an answer:

You are looking for good interpersonal skills, the ability to uphold work ethics regardless of personal differences, and also the ability to maintain emotions during difficult situations.

Red Flags to Watch For:

A red flag is if the interviewee has low self-control of their emotions or is unable to effectively have difficult conversations with difficult people.

Sample Answer:

N/A

Question Source: https://www.zippia.com/employer/behavioural-interview-questions/