Question: Describe a time when you had to defend a customer or their point of view? What did you do and why?
Alternative Question Phrasing:
- N/A
Follow-up questions:
- What was the outcome?
Question Details:
Question Type:
Skills:
Other Factors:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
The candidate’s critical and logical thinking.
Red Flags to Watch For:
Answers that reveal poor critical and illogical thinking.
Sample Answer:
N/A
Question Source:
Unknown