Question: Describe a time when you had to delicately communicate sensitive information. What were the risks relating to this and how did you do it?

Alternative Question Phrasing:

Tell me about a time when you had to be very careful in communicating delicate information. What was the possible risk involved and how did you go about it?

Follow-up questions:

Question Details:

Question Type:

Behavioral

Skills:

Basic – Monitoring (Making observations of self and environment),Basic – Science and Logic,Basic – Speaking,Social – Coordination (Adjusting one’s own actions in relation to others),Social – Rapport Buiding/Relating and Connecting with others,Social – Social Perceptiveness

Abilities:

Cognitive – Oral Expression,Cognitive – Originality,Cognitive – Problem Sensitivity (Problem Recognition)

Other Factors:

Big 5 – Agreeableness,Personality-Job Fit,Personality-Organization Fit,Personality-Team Fit

Work Activity (Task):

Information Input – Inspecting Equipment, Structures, or Materials (for Problem Identification),Information Input – Monitor Processes, Materials, or Surroundings,Interacting with Others – Assisting and Caring for Others,Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Interacting with Others – Interpreting the Meaning of Information for Others (Informing),Interacting with Others – Provide Consultation and Advice to Others

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Relationship With Subordinates

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Adaptability/Flexibility,Analytical Thinking,Approachability,Compassion/Concern for Others,Cooperation

Question Frequency

Question Difficulty

What to look for in an answer:

If the candidate’s communication skills during the interview sound sensible.
If the candidate emphasizes on considering the surroundings before they plan to communicate this sensitive information.
If the candidate considers the measures they need to take and figures out the best possible way to handle this situation.

Red Flags to Watch For:

If the candidate seems overly straight forward and they would communicate this information just as they do any other information that is less sensitive.

Sample Answer:

N/A

Question Source: https://www.jobbankusa.com/interview_questions_answers/