Question: Describe a time when you implemented change in the workplace.

Alternative Question Phrasing:

Tell Me About a Time You Implemented Change.

Follow-up questions:

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Science and Logic,Basic – Speaking,Social – Persuasion

Abilities:

Cognitive – Fluency of Ideas (Idea Generation Frequency),Cognitive – Oral Expression,Cognitive – Originality

Other Factors:

Personal Improvement (Growth),Personality-Job Fit,Personality-Organization Fit

Work Activity (Task):

Interacting with Others – Change Management,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Interacting with Others – Innovation Management,Interacting with Others – Monitoring and Controlling Resources,Interacting with Others – Provide Consultation and Advice to Others,Interacting with Others – Selling or Influencing Others,Mental Processes – Developing Objectives and Strategies,Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Thinking Creatively (Creativity),Work Output – Process Management

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Coordinate or Lead Others,Interpersonal Relationships – Interacting with Upper Management,Interpersonal Relationships – Relationship With Supervisor

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Analytical Thinking,Independence,Initiative,Innovation

Question Frequency

Question Difficulty

What to look for in an answer:

You are trying to know if the candidate can think independently and is trying to improve efficiency.
If the suggested change improved the business.
You are not particularly interested in the change, but how the candidate planned for it’s implementation is important.
You are looking for the required interpersonal skills in the candidate to speak to the upper management as well.

Red Flags to Watch For:

If the candidate is unable to define the impact their change made to the organization.
If the candidate gives extensive details about the idea itself.

Sample Answer:

N/A

Question Source: https://www.wikijob.co.uk/content/interview-advice/interview-questions