Question: Describe a time when you managed to persuade someone by using your verbal communication skills.

Alternative Question Phrasing:

Tell us about a time when you used verbal communication to successfully influence someone. N/A

Follow-up questions:

What were some business terminologies you used in this situation?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Speaking,Social – Persuasion,Social – Rapport Buiding/Relating and Connecting with others,Social – Social Perceptiveness

Abilities:

Cognitive – Oral Comprehension,Cognitive – Oral Expression

Other Factors:

Direct Job Experience,Personality-Job Fit,Personality-Organization Fit

Work Activity (Task):

Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Interacting with Others – Selling or Influencing Others,Mental Processes – Thinking Creatively (Creativity)

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Public Speaking/Presentation

Work Style (Person-Job Fit):

Analytical Thinking

Question Frequency

Question Difficulty

What to look for in an answer:

If the candidate’s communication style matches with that of organization’s standards.
The candidate uses specific terms which proves that they are well versed with using right words at right time.

Red Flags to Watch For:

If the candidate’s example has a poor communication style with no proper flow of thoughts mentioned.

Sample Answer:

N/A

Question Source: Unknown