Question: Describe a time when you were unsuccessful in using your communication skills. What happened and what did you learn?

Alternative Question Phrasing:

Tell us about a situation when you failed to communicate appropriately.

Follow-up questions:

If you were to handle the same situation today, what would you do differently to succeed?
What specific skills did you develop with this experience?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Active Learning,Basic – Learning Strategies

Other Factors:

Big 5 – Openness to Experience (Open Mindedness),Personal Improvement (Growth),Personality-Job Fit,Personality-Organization Fit,Self-Awareness

Work Activity (Task):

Information Input – Identifying Objects, Actions, and Events,Mental Processes – Analyzing Data or Information

Work Context (Person-Job/Team/Org Fit):

Job Structure – Level of Responsibility (Impact of Decisions on Co-workers or Organization Results)

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation),Adaptability/Flexibility,Initiative,Integrity/Honesty/Ethics,Self Control,Stress Tolerance

Question Frequency

Question Difficulty

What to look for in an answer:

If the candidate has had a genuine failure and has learned to handle it well now.
You are looking for the candidate’s honesty but at the same time if they are enthusiastic and open to learning.

Red Flags to Watch For:

If the candidate’s failure is quite small and there was no scope of learning which they could share.

Sample Answer:

N/A

Question Source: https://www.totaljobs.com/advice/most-common-competency-based-interview-questions